Unveiling Learning Design: Insights from Laura Heggs

My name is Laura Heggs. Before I became a learning designer, I studied anthropology and primate behaviour. I’ve held the ‘learning designer’ job title for 3 years now, but have been working in higher education in various capacities since 2010.

1. How did you get into Learning Design?

In graduate school I began lecturing introductory anthropology classes. This led me to lecture at universities in the United States. Every class always had an ‘online’ learning element, so I started to explore online learning and designing effective classes in online spaces. Eventually, I started designing completely online courses.

2. Are you working on any Cambridge Advance Online courses at the moment?

Yes, I am working on the Product-Technology Roadmapping course.

3. Do you have a specific topic or aspect of learning design that you feel particularly passionate about?

Learning design is all about bringing the best out in people, allowing them to have an enjoyable and powerful experience online. My goal is to ensure leaners feel safe, clear on what is being asked of them, and empowered to create their own learning experience. I build the house structure, the academic puts in the furniture and the learners customize the furniture style and upholstery patterns.

4. What advice would you give to someone who is considering online learning for the first time?

Approach online learning as if you are exploring a new city. You need time to familiarize yourself with the elements and understand how they work for you. Give yourself time to explore at your own pace. It is important to connect with your fellow learners, as well, so don’t be afraid to say hello and get talking! Your individual voice matters.

5. Has there been a standout project that you are really proud of?

I’m proud of all of the courses I have co-designed, because they capture a snapshot of collaboration between myself and an academic or expert in the field. If just one learner has a positive personal experience from being on the course, I consider the effort worth it.

6. How do you see learning design developing in the next 1-2 years?

Learning design is becoming a very popular field. I feel like the shift to online learning is here to stay, and educators will continue to benefit for learning design. Learning design will continue to benefit from the attention, too, as more people online means more feedback and a deeper understanding of creating effective online experiences.

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